Privacy Policy

Last Updated: October 30, 2026

At FM Cart, accessible at https://fmcart.com/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website.

By visiting or making a purchase from FM Cart, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

Personal Information: Your name, email address, phone number, and billing or shipping address.
Order Information: Products purchased, order details, transaction information, and purchase history.
Payment Information: Payment-related information necessary to process transactions. Payments may be handled securely by third-party payment providers.
Technical Information: Your IP address, browser type, device information, and website usage data.
Communication Information: Information you provide when contacting our customer support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill customer orders.
To arrange shipping and product delivery.
To process payments and manage transactions.
To provide customer support and respond to inquiries.
To communicate order confirmations, shipping updates, and other important notifications.
To investigate delivery issues, refund requests, and customer complaints.
To improve our website, products, and shopping experience.
To detect and prevent fraudulent or unauthorized activities.
To comply with applicable legal obligations.

3. Payment Information

FM Cart uses third-party payment service providers to process payments.

We do not intend to store customers' complete credit or debit card details on our website. Payment information is handled by the applicable payment provider according to its security and privacy practices.

Customers should review the privacy policies of their chosen payment providers for additional information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies may help us:

Remember your shopping cart and website preferences.
Understand how visitors use our website.
Improve website functionality and performance.
Analyze website traffic and user interactions.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell customers' personal information.

However, we may share necessary information with trusted third-party service providers when required to operate our business, including:

Payment processing providers.
Shipping and delivery companies.
Website hosting and technical service providers.
Analytics and marketing service providers, where applicable.
Legal authorities when required by applicable law.

These third parties may access only the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we work to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

FM Cart is not responsible for the privacy practices, content, or security of external websites. We encourage customers to review the privacy policies of any third-party websites they visit.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

Requesting access to the personal information we hold about you.
Requesting correction of inaccurate information.
Requesting deletion of your personal information, subject to applicable legal requirements.
Opting out of certain marketing communications.
Requesting information about how your personal information is used or shared.

To exercise any applicable privacy rights, please contact us using the information provided below.

9. Children's Privacy

FM Cart does not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

Our website and services are intended for individuals who can legally make purchases under applicable laws.

If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, and business recordkeeping.

When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

11. Changes to This Privacy Policy

FM Cart may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage customers to review this page periodically to stay informed about how their information is protected.